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26 April 2022

Make it happen, succeed together, be the customer, go beyond

Buchanan’s ESG Team was engaged once again by Equals Group, a leading fintech payments business, to deliver the ESG section of their Annual Report. The Group, seeing people as central to its continued success, is committed to delivering an excellent employee experience. Engaging with employees across the Group, our team gained an understanding of how Equals continues to improve the customer journey and is putting increased focus upon customer vulnerability.

We developed a reporting framework around four pillars of People, Customers, Governance and Impact and aligned them with the four Company values, to demonstrate how ESG management is embedded into the broader Group strategy. The report communicates how the Group has supported its employees and customers, especially through the ongoing pandemic, whilst maintaining robust governance standards and considering its wider societal and environmental impact.

Click here to read the full report.

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